Return Policy
At Savage Diva, we strive to ensure you are completely satisfied with your purchase. If you are not happy with your order, you may return it within the specified guidelines.
Return Window
We accept returns within 30 days from the date you receive your order. Items must be in their original, unworn, unwashed, and unaltered condition, with all original tags and packaging intact.
Return Process
Please contact us via the “Contact Us” page on our website or refer to your order confirmation email to obtain a Return Authorization and detailed instructions. Returns without prior authorization may not be accepted.
Refund Processing
Once your return is received and inspected, we will process your refund within 7–10 business days. The refund will be issued to your original payment method. Please note that original shipping charges are non‑refundable unless the return is due to our error (such as a wrong or defective item).
Defective or Incorrect Items
If you receive a defective item or an item that does not match your order, please contact us immediately. We will cover the return shipping cost and promptly arrange for an exchange or full refund.
Non‑Returnable Items
For health and safety reasons, intimate apparel, swimwear, earrings, and final sale clearance items cannot be returned.
If you have any questions, please do not hesitate to reach out to our customer service team via the website. Thank you for your understanding and support.
For any questions, please contact us via email: [email protected]